Then in the second column on the left click Instant Reply and click on Edit.Go to Inbox and then click on the tab in the left-hand column Automated Responses.We’ll guide you through the process of setting up your auto-replies. How to set up an auto response on Facebook Messenger? In the meantime, you leave the sender with a reply that makes him or her rest assured that his message was received and is being processed.Īs it’s not a final reply to the user, you should always keep auto replies short and sweet. They buy you time so that you can respond to the user when it is comfortable for you and think of a perfectly crafted answer.
What is an auto response?Īutomated replies are messages sent automatically as your Page’s first response to new messages.
That’s also why the process of contacting you should be smooth, and users should feel like you’re taking care of them along the way. If you regularly publish content on Facebook, you should expect users to send you messages and treat your business Page like another platform for customer service. Yes, you can set up an auto response on Facebook Messenger, and it’s a great feature that more marketers should know about!Īnd it’s especially helpful if your marketing strategy relies heavily on communication on Facebook.
0 kommentar(er)
